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Help

Fasaha Help

Updated 2026-03-26

Start here if you are not sure whether you need FAQ, support, billing help, or a legal document.

FAQ is fastest for common questions. Support is best when you need a human to review your account, purchase, or bug report.

Start here

  • FAQ: best for product questions, feature expectations, and common setup questions.
  • Support: best for account access, billing, bug reports, and privacy requests.
  • Delete Account: use this if you need the external deletion path outside the app.

Account and billing

Login and account access

If you cannot sign in, gather your sign-in method, the account email, and the exact screen or message you see before contacting support.

Subscriptions and purchases

Subscription billing is handled by Apple App Store or Google Play. Include the store, the purchase date, and your receipt screenshot when you need help.